Shipping and Order Processing

Tek Tools can ship to almost anywhere in the world.  If you have questions, please check with a sales representative before making your purchase.  Some products may be ineligible for international shipping.  All shipments originate in the USA.

Shipping Methods

Tek Tools prefers to ship via UPS and FedEx for most smaller items or single appliance orders.  However, we do use various freight shipping companies depending on destination and size of the shipment.  Other options such as DHL and USPS may be available upon request.

Customer Provided Shipping Account

Have your own corporate shipping account?  Let us know.  In most cases, we can accommodate such requests.

Blind Shipping

We offer blind shipping on some orders.  Please work directly with a sales rep if your order needs this extra service.  There is no extra charge, but such requests will be processed by a human.

Order Processing Time

Built-to-Order Appliances

The majority of server and storage appliances, and some networking equipment, requires customer configuration, testing and updating time.  Please allow 2-4 business days for your order to ship.

Parts and Upgrades

Generally, smaller, non-custom orders will ship same day or next day depending on when the order is received.  If you are in a rush, or have a deadline, please speak with a sales representative before placing your order and an exact shipping schedule can be laid out for you.


Any order requiring freight shipping, may be depending on the shipping company chosen and their freight pick up schedule.  Please speak to your sales representative to confirm ETAs.

Shipping Prices Explained

We use FedEx and UPS shipping tools to determine shipping costs for the items you purchase.  In the case of freight shipments, we will request multiple quotes from companies and provide you with the cheapest available to us.  You are always welcome to get competitive quotes for freight shipments.  We are happy to work with you on this.  Shipping prices are not based on the value or cost of the product being purchased.  Shipping costs are determined by the weight of items and where it is traveling to.  This isn’t much of an issue for small parts, but please keep this in mind when ordering fully configured systems.  Shipping a fully configured server or storage device via Overnight delivery is expensive and, in most cases, you will be responsible for those costs.  <G